Subprocessors

Legal unit: Visma SmartDok AB
Terms of Service: Link to terms

Manage work hours, operating hours on vehicles, consumption of goods, service lines and maintenance on all types of vehicles. In addition, the system provides you a complete overview over inventory, documentation in forms of checklists and pictures, and even a resource planner. Web-based, with apps for both Android and iPhones.

Hosting provider(s)

NameWebpageCertificationsLocationCountryAdditional safeguards
Railway CorporationLink to webpageISO 27001, ISO 27018, ISO 9001, SOC 1, SOC 2, SOC 3, ISO 27017EU/EEAIreland'-
Hyperscaler - AzureEU/EEANetherlands, Norway, Sweden'-
Hyperscaler - Google Cloud (GCP)EU/EEANorway'-
Hyperscaler - Amazon Web Services (AWS)Link to webpageEU/EEAIrelandEU-U.S. DPF; SCC (access from USA)

Data processors

NamePurposeServiceLocationCountryAdditional safeguards
Link Mobility ASSMS messaging serviceLINK Messaging gatewayEU/EEANorway-
Anthropic PBCAI assistantClaude (claude.ai Team-plan / Claude Code)OthersUnited StatesEuScc
Gateaway API - by onlinecity.ioSending smsEU/EEADenmark-
Azure DevOpsDefects/Missing futures/crash logEU/EEA-
HubspotSupportGermany EUEU/EEAEU-U.S. DPF; SCC (access from USA)
Orca Security UK Ltd.Vulnerability management, Compliance monitoring, Threat detection, Data protectionSecurity monitoring and detection for cloud infrastructureEU/EEAGermany-
SentryError reportsCountry with adequacy decisionUnited StatesEU-U.S. DPF; SCC
Sticos AS (Visma)Provide access to Sticos responses i SmartChatSticos OppslagEU/EEANorway-
Twilio incSending emailSendgrid email serviceCountry with adequacy decisionUnited StatesDPF (USA); SCC (USA, India); adequacy (UK)
Standout ABIntegration servicesSmartDok integrationsEU/EEASweden-
Slack Technologies (SFDC Ireland Limited)Customer support communicationSmartDok customer supportEU/EEAGermanyEU-U.S. DPF; SCC (access from USA)
OpenAI Ireland LtdAI assistantChatGPT, incl. CodexEU/EEAIrelandSCC (transfer to OpenAI, USA)